Delivery & Shipping

Getting your purchases home

The hammer has fallen, the lot is yours — now it needs to get home. This page is for buyers arranging delivery of their purchases. If you’re a seller who needs items collected for auction, that’s our transport service — you’ll find it in the selling guide.

Whether you’re two streets away or on another continent, we offer flexible delivery options for local and international customers alike, ensuring your purchases arrive safely and on time. Prefer to collect in person? Collection times and appointments are covered in our buying guide.

Local delivery, in-house

We run our own local delivery service within roughly a 10-mile radius of North Shields. Pricing is simple:

• £20 for the first mile (this is also the minimum charge)
• £10 per mile after that
• Any tolls or congestion charges along the route are added at cost

It’s our own team handling your lots from saleroom to doorstep, so if something needs a careful pair of hands — a longcase clock, a cabinet of ceramics — just say so when you book.

National & international shipping

For deliveries beyond our local area, we recommend Mailbox Newcastle, a trusted partner offering professional packing and shipping. They can collect your items from our saleroom, pack them securely and ship them worldwide with insurance. You deal with them directly, and they bill you directly for their services.

• Phone: 0191 222 0018
• Email: newcastle@centres.mbe.uk

Once your invoice is paid, simply instruct Mailbox Newcastle and we’ll hand your lots over to them on your behalf.

Import duties & customs

Items shipped from the UK to EU countries, including Ireland, may be subject to import duty imposed by the country of receipt. Any such duties are the buyer’s responsibility.

All shipped items travel with documentation stating the full invoice value. We cannot amend or understate these figures, so please don’t ask us to.

Need a hand?

Not sure which option suits your lots? Call us before you bid or after you buy — we’re happy to talk it through.